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1. Introduction

CaraComp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facial recognition comparison service at caracomp.com and app.caracomp.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Company/Organization name (for Teams accounts)
• Payment information (processed securely by our payment provider, Chargebee/Stripe)

2.2 Uploaded Images

When you use our facial comparison service:

• Images are temporarily stored for processing purposes only
• All uploaded images are automatically deleted within 24 hours
• We do not use your images to train our AI models
• We do not share your images with third parties

2.3 Usage Data

We automatically collect certain information when you use our Service:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Date and time of access
• Search/comparison count for subscription management

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our facial comparison service
• Process your transactions and manage your subscription
• Send important service updates and notifications
• Respond to customer support requests
• Improve and optimize our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Retention

• Uploaded Images: Automatically deleted within 24 hours of upload
• Comparison Results: May be stored for up to 30 days for your reference
• Account Information: Retained while your account is active
• After Account Deletion: Personal data is deleted within 30 days, except where required by law

5. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls limiting employee access to user data
• Secure cloud infrastructure with leading providers

6. Third-Party Services

We use trusted third-party services to operate our platform:

• Clerk: Authentication and user management
• Chargebee/Stripe: Payment processing (we never store your full credit card details)
• Cloud Providers: Secure hosting and storage
• Analytics: To understand how users interact with our Service

These providers have their own privacy policies and are contractually obligated to protect your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at the email below.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us